Policies

Age Policy

Priority is given to Wellesley residents aged 60 and over. If space permits, non-Wellesley residents aged 60 and over are welcome to participate. If a certain program is restricted to Wellesley residents only, it will be noted in the description. A Wellesley resident is defined as someone who primarily lives in Wellesley. Proof of residency can be any of the following: a state-issued photo ID, a utility bill, a lease, a rent receipt, a voter ID, or any other printed identification that contains the resident's name and address. Please note that all of our programs require pre-registration.

Program Cancellation

Programs that do not attain the minimum enrollment will be canceled one business day in advance of the scheduled start date. Full tuition will be refunded. We reserve the right to reschedule or change classes. You will be notified by phone and/or email if your class is canceled, otherwise, plan on attending. 

Filled Classes/Waitlist

You are encouraged to register as soon as possible. Programs are filled on a first-come, first-served basis. We do not “hold” spots. Once a program fills, you may call or visit the COA to be added to determine if there have been any cancellations to be added to the waitlist. For programs requiring pre-registration and/or fee-based programs,  drop-ins are not permitted. To check your waitlist status, please call the COA.

Program-Specific Refund Policies

Please note that there may be a specific refund policy for a particular program. The specific policy information will be noted in the program description. No refund for exercise classes unless the class is canceled by the instructor. 

Fitness Participants

All individuals who participate in fitness programs offered by the Wellesley COA are required to sign our Exercise Release and Participant Agreement.  Forms are electronically signed annually or on the first class date (for group classes) or membership start date (for fitness room). 

Inclement Weather

In the event of inclement weather, participants are encouraged to call the center to confirm that we are open.  If the Wellesley Public Schools are closed, our building is closed. All online classes will run as scheduled. Call 781-235-3961 after 9:00 a.m. to hear detailed information. Information will also be posted on our website at www.wellesleycoa.org

Food/Beverages

For more information on our Lunch Program, see our Lunch Program Tab.

Participant Photograph Policy

Periodically, the COA photographs/videotapes program participants for promotional use. Unless participants inform us of their desire not to be photographed, the COA will use photographs/videotapes for promotional purposes.

*These policies are subject to revision and will be reviewed at least annually. 

Friendly Reminders!

Fragrances: 

As a courtesy to all of our participants, when using perfumes or body lotions, we ask you to be mindful of those with allergies and sensitivities to fragrances.

Scholarship Funds Available

Funds may be available to subsidize or pay for COA classes, activities or trips for Wellesley residents. Call the COA for more information.

Tolles Parsons Center Parking

Should you find the TPC parking lot to be full upon your arrival, there are usually spots available along both sides of Washington Street in front of the center.  TPC visitors are welcome to park in these spaces.