Pay and Receive My Bill
Receiving your Bill
The WMLP uses an outside vendor to print and mail your utility bill each month. You may experience lengthy mail times by the U.S. Postal Service.
To help us save paper and postage as well as reduce delivery time and error (e.g., delivered to the wrong address), we strongly encourage that you contact us at utilitybill@wellesleyma.gov to have your bills emailed to you as a PDF file. Type "Sign-up for E-billing" in the subject line and we will enroll you. You may end your enrollment at any time.
Paying your Bill
You can pay your utility bill in one of the following four (4) ways, in order of preference to better ensure that your payment is posted promptly and correctly to your account:
1. WMLP AutoPay (Recurring) - **MOST PREFERRED**
Sign up directly with the WMLP to AutoPay from your checking or savings account. There are no transaction fees. Monthly payments would be automatically withdrawn within 15 days of bill issuance to receive our early payment discount of 5% (up to 1,000 kWh). You will either need to upload a copy of a voided check (PDF or JPEG format) or provide your bank's routing and account numbers. Once enrolled, we will send you a confirmation email.
2. Town of Wellesley Online Payment Portal (One-Time or Recurring)
Visit the Town's Online Payment Portal administered by City Hall Systems, which the Town currently uses to accept payments for real estate, personal property, and vehicle excise taxes. Under Utility Bills, you can:
- Enter your WMLP account information to view and pay your current bill using your credit card (2.95% service fee) or checking account; and
- Sign up for an account to receive your bills via email, schedule future payments, and set up automatic payments.
3. By Mail
Pay with a signed paper check or money order and mail it to us in the return envelope that was enclosed with your bill. You must also enclose the remittance slip (bottom third of the bill) to ensure that we are posting your payment to the correct account. Please also write your account number in the memo line of your check.
If you don't have the return envelope, mail your payment to: Town of Wellesley - Utility Services, P.O. Box 9187, Wellesley Hills MA 02481-9187.
4. In-Person
You may also drop off your payment at our Customer Service desk at 4 Municipal Way during our normal business hours of 7:30 am to 4 pm, Monday through Friday; or in the mail slot next to our front door. You must also bring or enclose the remittance slip (bottom third of the bill) to ensure that we are posting your payment to the correct account. Please also write your account number in the memo line of your check.