Why are water rates increasing so much?

Last summer we used more MWRA water which is more expensive than our local sources and the rate increase is needed to pay for that water. We had to use MWRA water because we shut down the Morses Pond Treatment Plant (Wellesley’s most productive local source) due to elevated levels of PFAS.

Also, we sold less water due to conservation measures and wet weather last year. The rate increase is needed to make up for some of that lost revenue.

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1. Why are water rates increasing so much?
2. What can I do to lower my water bill?
3. What is being done to keep rates down?
4. When was the last water rate increase?
5. When is the next water rate increase?
6. What is the annual impact for the average residential water customer?
7. Why are sewer rates increasing?
8. When was the last sewer rate increase?
9. When is the next sewer rate increase?
10. What is the annual impact for the average residential sewer customer?