Wellesley is pleased to announce a partnership with ViewPoint Cloud to bring online permit and license applications to the community.
Our goal is to improve customer service by making all of Wellesley’s permit and license applications available online. As a first step, our new Permit & License portal will soon feature application forms for:
- Dog licenses
- Estate / yard sales
- Block parties
Application forms for our Building Department will follow in early 2019. Soon, residents and/or their contractors will be able to…
- apply online for a building, sheet metal, plumbing, gas fitting, or electrical permit
- submit digital copies of plans and construction documents
- pay applicable fees via credit card or ACH direct-debit from most major banks, and
- track the status of a submitted application or issued permit in real time.
By simplifying transactions with ViewPoint Cloud, the Town is taking a positive step toward the Unified Plan’s goal of making Wellesley a more customer-centric government. Watch for future announcements about other permit and license applications as they become available online. Questions about this new technology may be addressed to the Town’s IT Department at ITD@wellesleyma.gov.
Founded and headquartered in Boston, ViewPoint has a proven track record of success in improving service to customers across the country, and today helps more than 60 Commonwealth communities adopt digital permit technology. Examples of their leading citizen service platform can be seen in Cambridge, Westwood, and the entire state of Rhode Island.